What our Customers Say ...
Without blowing our own trumpet too much, below are some emails sent to us by happy customers. We are a small company which prides itself on a personal service. Everything is checked before being sent out and packed to arrive in perfect condition anywhere in the world. On the rare occasion that something does go wrong, be it the courier finding it hard to deliver, or something has broken in transit, we aim to sort everything out straight away for you. We appreciate feedback so we can strive to constantly improve our service offered.
- 'Great service'
The parcel arrived just as I emailed you. Thank you for the great service. Lovely Plates.
Just wanted to say thank you - our table mats arrived today and look really stunning on our oak table with the other 8 (which are quite old but have hardly aged at all! ) - and thanks for the shopping bag too. I will have to see what else I can order at some point.
- 'Very quick'
Just a short note to say how much I like the scallop plate you sent, very quickly I might add, and sorry for not replying sooner?
Good luck in the coming year.
- 'It will be the answer to lots of my present quandaries'
Just a quick line to thank you so much for my order which arrived on time, beautifully packed AND with a present of a little dish and tea towel which was the loveliest surprise. Thank you also for being kind enough and taking the time to sign each plate. They will be the perfect present for a friend of mine who is collecting your work.
I am so glad I discovered the 'Richard Bramble Collection' and have no doubt that it will be the answer to lots of my present quandaries in the future.
With many thanks.
- 'Thank you - a lovely Christmas present'
I just wanted to say a big THANK YOU for the lovely shellfish deep rimmed bowls that I ordered on the Saturday before Christmas - over the phone - and your wife advised me that she had no packers in the studio due to the snow, so could not advise me when I would expect delivery. I was not expecting them until the New Year so I was so surprised to receive them on the Wednesday before Christmas - and they are such a lovely christmas present - we are going to use them tonight - they are very special - thanks very much.
- 'Went down a treat'
Your plates arrived in time, intact and just fantastic. They went down a treat .
Mine is now pride of place and looking forward to a lifetime of use- but only for very special occasions .
Thank you once again
I have meant to send you an email for weeks but work just keeps getting in the way!! I want to thank you for the fabulous pheasant plate and the inscription on the back, the shopping bag was a lovely surprise and although very temped to keep it for myself I did include it with the dish!!
Many thanks and have a fantastic Christmas and New Year
Thanks Richard, it arrived and they're thrilled with it (as everyone we give your stuff to is!).
I just wanted to drop you a line to say that my speakers were wowed with the gift to them. They loved the mugs, very different and personalized. I will be continuing to contact you for events were doing in the future. My friends also loved the plate and that will be hanging in a place of honor in their kitchen. Everything was wrapped and packaged beautifully and again, I appreciate your work and the time your company spent in taking care of my order.
Have mercy, Richard! The plates arrived today. : ) They are STUNNING!!! We LOVE them. Thank you ever SO much. They will be treasured, put to good use and passed down to our nephew, eventually. They will go with us to our beach home this very weekend!
Kind Regards, Pam
Thank you so much for sending me the oval platter duly inscribed. Think it looks great and I am sure they will be very pleased with it. Can't believe you got it here so quickly - we do not seem to be able to get a first class stamped letter to its destination the next day so thank you very much indeed.
Best wishes, Heather
- Arrive in less than 24 hours
Not only did my purchases arrive in less than 24 hours but you also included a lovely cotton shopping bag, so a big thank you! I really love the chopping boards you sent and am enjoying looking through your brochure.
Thank you again - Penny